Last updated: 18 September 2026
This privacy notice explains how ViroSafety Ltd uses personal information collected through this website, including when you buy or complete an online course.
Who is responsible for your information
ViroSafety Ltd (Company No. 14423780), registered office: 86-90 Paul Street, London, EC2A 4NE, United Kingdom, is responsible for the personal information described in this notice. For privacy enquiries, email martin.dagostino@virosafety.co.uk.
Information we may collect
Depending on how you use the website, we may collect:
- your name and email address;
- billing address, postcode, county or region, telephone number and country;
- order and payment status information;
- course enrolment, lesson progress, quiz attempts, completion and certificate information;
- messages or enquiries you send to ViroSafety Ltd;
- technical information needed to operate and secure the website, such as IP address, browser information and security logs;
- marketing preferences where you choose to receive marketing communications.
Payment information
Payments are processed by Stripe. Card details are entered into Stripe’s payment system. ViroSafety Ltd does not receive or store your full card number or card security code. Stripe processes payment information under its own privacy and security arrangements.
Why we use your information
We use personal information where necessary to:
- process your order and provide access to the course;
- create and manage your learner account;
- record course progress and issue completion certificates;
- provide customer support;
- maintain security, prevent fraud and troubleshoot the website;
- maintain financial, tax and business records;
- send marketing communications where you have consented to receive them.
Legal bases
Under UK data-protection law, personal information may be processed because it is necessary to perform a contract with you, to comply with legal obligations, for legitimate business interests such as operating and securing the service, or because you have given consent where consent is required.
Who information may be shared with
Information may be shared with service providers where necessary to operate the website and deliver the course, including payment processing, website hosting, email delivery and learning-management services. These providers receive only the information needed for their role.
Information may also be disclosed where required by law or where necessary to establish, exercise or defend legal rights.
How long information is kept
Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, including providing course access, maintaining appropriate training and financial records, resolving disputes and meeting legal obligations.
Your rights
Subject to the circumstances and applicable UK data-protection law, you may have rights to request access to your personal information, correction of inaccurate information, deletion, restriction of processing, data portability, or to object to certain processing. Where processing is based on consent, you can withdraw that consent.
You also have the right to complain to the UK Information Commissioner’s Office if you believe your personal information has been handled unlawfully.
Cookies and similar technologies
The website may use cookies and similar technologies that are necessary for login, shopping-cart, checkout, security and course functions. Additional analytics or marketing technologies may also be used where permitted by your cookie choices.
Updates to this notice
This notice may be updated when services, suppliers or legal requirements change. The current version will be published on this page.
Contact
For questions about this privacy notice or your personal information, email martin.dagostino@virosafety.co.uk.